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Privacy Policy

Introduction

Kenya Green Building Society (KGBS) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and disclose your information. We work with trusted partners, including Glue Up for community engagement and Flutterwave for online payments.

1. Information We Collect

We may collect the following types of personal information:

  • Contact Information: Name, email address, phone number, and mailing address.
  • Payment Information: Payment details for transactions processed through Flutterwave.
  • Membership Information: If you register as a member through Glue Up, we collect details to provide our services and manage your membership.
  • Technical Information: IP address, browser type, device information, and cookies for website analytics.

2. Use of Information

The information we collect is used to:

  • Facilitate transactions, such as membership sign-ups and event registrations.
  • Provide customer support and respond to inquiries.
  • Improve our website, services, and user experience.
  • Send promotional materials if you opt-in to our newsletter.
  • Support secure payment processing through Flutterwave.

3. Information Sharing

We may share your information with:

  • Glue Up: To manage membership and community engagement activities.
  • Flutterwave: To securely process payments.
  • Service Providers: Trusted third parties who assist us with website analytics, security, and email marketing.

3. Information Sharing

We may share your information with:

  • Glue Up: To manage membership and community engagement activities.
  • Flutterwave: To securely process payments.
  • Service Providers: Trusted third parties who assist us with website analytics, security, and email marketing.

KGBS does not sell or rent your personal information to any third parties.

4. User Rights

You have the right to:

  • Access the personal information we hold about you.
  • Correct inaccurate information.
  • Request deletion of your data, subject to legal and contractual obligations.
  • Opt-out of marketing communications at any time.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information. Payment data processed through Flutterwave is encrypted and secure.

6. Data Retention

We retain personal information as long as necessary for the purposes outlined in this policy or as required by law. Information collected for memberships via Glue Up may be retained for the duration of your membership and as needed for compliance purposes.

7. Changes to Privacy Policy

KGBS reserves the right to update this Privacy Policy periodically. Please review this page for any updates.